Thank you for visiting Momentum Live. At Momentum Live, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your data when you use our website and services, particularly during online ticketing for viewing streaming shows. By accessing or using Momentum.live, you consent to the practices described in this policy.

Information We Collect:

• Personal Information: We may collect personally identifiable information (PII) that you provide to us voluntarily when you interact with our website and services. This information may include your name, email address, postal address, telephone number, and payment details.
• Transaction Information: When you make purchases through Momentum.live, we collect payment information, such as credit card details or other financial data, necessary to process your transactions securely.
• Usage Data: We automatically collect information about how you access and use Momentum.live. This data includes your IP address, browser type, device information, operating system, referring URL, and interactions with the website.
• Cookies and Tracking Technologies: We use cookies, web beacons, and similar tracking technologies to enhance your experience on our website.

How We Use Your Information:

• Provide and Improve Services: To deliver your ticket purchases, maintain your account, and provide customer support. This data also helps us improve our website, content, and services.
• Communication: We may use your email address to send you updates, promotional materials, or important notifications related to your purchases and account.
• Marketing: With your consent, we may send you marketing communications about our products, services, and upcoming events.
• Legal Compliance and Protection: To comply with laws and protect the rights and safety of Momentum Live and its users.

Data Sharing and Disclosure:

• Service Providers: We may share your information with trusted third-party service providers who help operate our website, process payments, conduct analytics, or provide customer support.
• Business Transfers: If Momentum Live undergoes a merger, acquisition, or sale of its assets, your data may be transferred as part of the transaction.
• Legal Requirements: We may disclose your data to comply with legal obligations.
• Consent: We will seek your consent before sharing your information for purposes not outlined in this policy.

Security:

Momentum Live uses reasonable security measures to protect your information. However, no method of transmission over the internet or electronic storage is 100% secure.

Your Choices & Opt-Out:

You may opt out of receiving marketing emails from us at any time by using the unsubscribe link in the emails or contacting us directly.

Cookies and Tracking:

Most browsers accept cookies by default. You can modify your settings to block or delete cookies, though this may impact some site features.

Children’s Privacy:

Momentum Live is not intended for users under the age of 16. We do not knowingly collect information from children. If we discover that we have unintentionally gathered data from a child under 16, we will delete it promptly.

Changes to this Policy:

Momentum Live may update this Privacy Policy occasionally. We will post changes on this page and update the effective date.

Contact Us:

If you have any questions or concerns about this Privacy Policy, please contact us at support@momentum.live.

Can I get a refund?

All ticket purchases are non-refundable. In limited cases, if an event is canceled (at our discretion), we will refund the face value of the ticket. By purchasing a ticket, you agree not to attempt to circumvent refund policies. Should you dispute a charge after the show was streamed, we reserve the right to refuse future ticket purchases.